• Client Spotlight
     This is a simple way to use the technology everyone already has and was just what we needed to connect with our audience. 

    Joanna Groarke
    Director of Public Engagement and Library Exhibitions Curator

    Client Spotlight
New York Botanical Garden Grows Engagement Through Text Messaging
 
 

Location

Bronx, NY

Industry

Cultural

Services Used

Text Messaging

Audio Guide

 

 

Location

Bronx, NY

Industry

Cultural

Services Used

- Text Messaging

- Audio Guide

 

 

When you have a large area to cover that’s not indoors, what’s the best way to engage with your audience? For The New York Botanical Garden and their 250 acre space, sending out text alerts through Guide by Cell’s text platform has had a bewitching effect on their Haunted Pumpkin Garden event.

During this year’s annual Fall event, which features giant pumpkins and live-pumpkin carving, the NYBG team decided to try a text-in giveaway of a “carvling” by artist Ray Villafane.

“We knew that we wanted to expand and engage with our audience,” said Joanna Groarke. “This contest provided us gave us a way not only to promote but engage with our guests before and during the event.”

Signs went up all over the garden, promoting the keyword and the contest, as well as  Grand Central Terminal on the Friday before the event. The result was well over 200 subscribers who received reminders and updates during the evening, as well as one lucky winner of Villafane’s carvling.

“We’re always looking for new ways to engage,”  said Groarke. ” This is a simple way to use the technology everyone already has and was just what we needed to connect with our audience.”


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